About Us

How We Can Help

Sparkle is a straight talking, no nonsense, reputable cleaning service provider. Our experience and expertise span a number of sectors across the UK. We’ve earned a solid and reliable reputation, working for some of the biggest organisations, businesses and developers.

We’ve used the past 10 years to build both our own in-house specialist cleaning teams and to develop relationships with local and national businesses and developers, which enable us to meet even the most demanding of cleaning challenges. Our teams are backed up by our centralised management and support structure, which allows us to delivers a robust and consistent approach to professional cleaning.

We believe you should use Sparkle Windows because…

Our cleaners are trained to our high quality standard.

We have £10m Public Liability and £10m Employer Liability Insurances.

We have an in-house Health & Safety Management System; utilizing best practice and access level technology.

We have 100% client satisfaction backed up by our ISO9001 for quality assurance.

We have an environmentally friendly approach to cleaning, which is certified by our ISO 14001 accreditation.

Our Cleaning Quality Guarantee is an on-going partnership, based on the implementation of approved procedures that are constantly monitored, and reliant on responding quickly and effectively to our client’s feedback.

We believe that quality should be inherent in all our operational processes. Our quality assurance policy is applied at all staff levels, to all procedures, and materials / equipment used in our cleaning service. Our quality policy is structured to not only raise the standard of cleaning initially, but to consistently maintain these standards throughout the contract.

We meet our clients’ needs head on; evolving our operational processes and ability to deliver improved services in line with customer demands. We’re also consistently looking at ways to improve our operational performance to bring cost savings to our customers.

We motivate and engage with our staff with internal processes and training programmes to ensure we retain the best people. This directly reflects on the professionalism our clients experience from our operatives and their work.

We understand the time pressures which are associated with certain cleans and are able to mobilize a cleaning team quickly and efficiently to meet our clients requirements.

Accreditations & Insurance

Sparkle Windows recognizes the need for clarity and transparency when it comes to standards, qualifications and adherence to regulations set out by UK governing bodies.

Contractor Health And Safety (CHAS)

The Contractor Health and Safety scheme provides a health and safety audit service for contractors who want to reassure their clients that health and safety is being handled correctly and sufficiently on their sites.

Sparkle Windows is a CHAS Accredited contractor. This means our health and safety policies, procedures and documentation have been reviewed and accredited by the UK Government backed CHAS Scheme. As an accredited CHAS contractor, we save our clients’ valuable time by not needing to submit multiple health and safety questionnaires for every job.

Construction Line (Acclaim Accreditation SSIP)

Sparkle Windows is a Acclaim Accredited contractor through Construction Line. This means our health and safety policies, procedures and documentation have been reviewed and accredited by the UK Government backed Construction Line Scheme.

Acclaim Accreditation is the SSIP member scheme provided by Capita Supplier assessment services. Acclaim uses the expertise and knowledge of Capita Property and infrastructure, leaders in health and safety consultancy, to appraise each contractor.

Environmental

Sparkle Windows is driven by a dynamic team, who recognise that their work has an environmental impact, resulting from resource consumption, transport, purchasing and waste production. As a consequence of this, the management is committed to continuous improvements in environmental performance and work to ISO 14001 Environmental Management Systems.

ISO 14001 sets out the criteria for an Environmental Management System. It maps out a framework that a company can follow to set up an effective environmental management system. It can be used to improve resource efficiency, reduce waste and drive down costs.

As part of our on-going commitment to the environment we have implemented the following initiatives:

Micro fibre technology is incorporated to cut out the need for the use of chemicals where possible.

We use environmentally responsible products.

All paper products and bin liners are from sustainable sources.

Environmental responsibilities are incorporated into employee inductions.

We work closely with the waste and recycling contractor to achieve the desired reduction targets.

We embrace new technology in equipment to cut down on chemical and water usage.

All sites are assessed for their environmental impact.

We place a chemical spill clean-up guide where cleaner’s rooms are provided.

We discuss with suppliers whether more environmental friendly products can be used.

Ensure efficient use of resources, prevent pollution and minimise any adverse environmental effects caused as a result of our activities or products.

To manage our waste sustainability and recognise our responsibility to recycle wherever possible.

To align our environmental practices and procedures with those of our clients.

To promote environmental awareness by providing training and ensuring every member of the team understands their environmental responsibilities.

To promote sound environmental practices with our suppliers.

To meet and, where practical, exceed all relevant regulatory requirements.

Our Environmental Policy is communicated to all employees, suppliers and contractors.